Privacy Policy

This Privacy Policy explains how Kuiko ("Kuiko", "we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website or use our managed account processing services (the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide

We collect information you provide directly to us, such as when you contact us, request a demo, or engage our Services. This may include your name, business email address, company name, role, and any details you choose to share in your communications.

Customer financial data

To deliver the Services, we process financial and accounting data on behalf of our customers, including invoices, purchase orders, bank statements, ledger entries, and related records. This data is processed strictly to provide and improve the Services and is handled under the terms of our agreement with the customer.

Information collected automatically

When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.

2. How We Use Information

• To provide, operate, and maintain the Services;
• To process accounting workflows on behalf of our customers;
• To respond to inquiries, requests, and support needs;
• To improve, personalize, and develop our Services and website;
• To detect, prevent, and address fraud, security, or technical issues;
• To comply with legal and regulatory obligations.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf (such as cloud hosting and infrastructure providers), under appropriate confidentiality and data protection obligations;
• Professional advisors, including our affiliated advisory partners, where necessary to deliver the Services;
• Authorities when required by law, regulation, legal process, or governmental request.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect information, including encryption in transit and at rest, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer financial data is retained and deleted in accordance with our agreement with each customer.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below. Where we process data on behalf of a customer, requests should generally be directed to that customer.

7. International Transfers

We may process and store information in countries other than your own. Where we transfer information across borders, we take steps to ensure it receives an adequate level of protection in accordance with applicable law.

8. Cookies

Our website may use cookies and similar technologies to operate, analyze usage, and improve your experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

9. Children's Privacy

Our Services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at aravind@kuiko.io.